ABS IT Services Technical Support & Systems Engineer Recruitment 2026

Explore ABS IT Services Recruitment 2026 in Panjim, Goa. Apply for L1/L3 Systems Engineer & DR Engineer roles. Full details on eligibility, salary & how to apply!

Are you an experienced IT professional looking to take your career to the next level in a thriving corporate ecosystem? ABS IT Services has announced a major hiring drive for key technical roles, including Technical Support Engineers, Systems Engineers, Team Leaders, and Disaster Recovery Specialists. Whether you are currently based in Odisha and looking to relocate or seeking a high-growth IT opportunity in Panjim, Goa, this comprehensive recruitment guide provides all the details you need to apply successfully.

Read on to explore detailed eligibility criteria, job responsibilities, salary structures, selection procedures, and step-by-step instructions on how to submit your application today.

ABS IT Services Recruitment Overview

ABS IT Services is a leading Managed Service Provider (MSP) specializing in Microsoft platforms, cloud architecture, networking, IT security, backup solutions, and disaster recovery. The company is actively recruiting talented professionals for full-time, permanent positions at its Panjim, Goa office.

This recruitment drive offers exciting opportunities across four distinct job profiles:

• Level 1 Technical Support Engineer (Service Desk Focus)
• Level 2 Team Leader Systems Engineer (Infrastructure & Leadership)
• Disaster Recovery Engineer (Veeam / DR Specialist)
• Level 3 Systems Engineer (Senior Technical Lead)

All selected candidates will work in a fast-paced environment supporting enterprise customers across global IT infrastructure, cloud networks, and remote support platforms.

ABS IT Services Vacancy Details

Here is the detailed breakdown of each position currently available under the ABS IT Services recruitment drive:

1. Level 1 Technical Support Engineer

• Department: Service Desk / IT Support
• Experience Required: 3 to 5 Years in Service Desk Operations
• Primary Focus: Customer support, remote desktop assistance, hardware/software troubleshooting, and initial incident resolution.

2. Level 2 Team Leader Systems Engineer

• Department: Systems Engineering & Administration
• Experience Required: 8 to 10 Years (including team leadership and supervisory experience)
• Primary Focus: Team leadership, escalation handling, Windows Server & Active Directory administration, and virtualization.

3. Disaster Recovery Engineer

• Department: Backup & Disaster Recovery
• Experience Required: 5+ Years (specialized in Veeam, DR, and Cloud Storage)
• Primary Focus: Enterprise backup management, Veeam Backup & Replication, cloud DRaaS, recovery testing, and incident remediation.

4. Level 3 Systems Engineer

• Department: Enterprise Infrastructure & Systems Architecture
• Experience Required: 8 to 10 Years (with proven technical leadership)
• Primary Focus: Advanced network design, multi-cloud management (Azure/AWS/GCP), storage optimization, vendor management, and complex infrastructure troubleshooting.

ABS IT Services Technical Support & Systems Engineer Eligibility Criteria

To be considered for any of these technical roles, applicants must meet specific education, technical experience, and general competency criteria outlined below.

General Eligibility & Key Skills

• Communication Skills: Excellent spoken and written English communication abilities for handling international customers, suppliers, and internal team members.
• Technical Depth: Practical hands-on experience in Microsoft environments, infrastructure networking, cloud systems, security practices, and backup tools.
• Analytical Skills: Strong analytical, troubleshooting, and problem-solving mindset with end-to-end ticket ownership and documentation skills.
• Qualifications: Relevant IT degree/diploma (such as B.Tech, B.E., BCA, MCA, or BSc Computer Science/IT) or equivalent practical industry experience.
• Certifications (Advantageous): ITIL Foundation, Microsoft Certified Professional (MCP/MCSE), Azure Administrator, AWS Certified Solutions Architect, or vendor-specific credentials (Veeam, VMware, Cisco).
• Work Flexibility: Readiness to work flexible hours, including rotational shifts, on-call support, and occasional weekend maintenance work as required by SLAs.
• Driving Licence: A clean driving licence may be required for roles involving occasional travel or customer site visits.

Role-Specific Responsibilities & Requirements

Role 1: Level 1 Technical Support Engineer

• Handle customer queries via phone, email, and service desk tickets.
• Diagnose hardware, software, connectivity, networking, and email issues across PCs, laptops, servers, printers, routers, Wi-Fi, and mobile devices.
• Support Windows desktop/server platforms, Microsoft Office, M365 (including Intune), virtual machines, and web applications.
• Log, categorize, prioritize, and manage incident tickets to meet standard Service Level Agreements (SLAs).
• Manage assigned queues, daily workflows, and user communications.
• Administer user accounts and access permissions, including password resets and account unlocking.
• Create and update support procedures, user guides, and knowledge base articles.

Role 2: Level 2 Team Leader Systems Engineer

• Supervise Level 1 and Level 2 engineers, assign daily workloads, set priorities, and mentor team members.
• Serve as an escalation point for complex technical incidents and recurring infrastructure faults.
• Administer Windows Server, Active Directory, Group Policy, Microsoft 365, Intune, Purview, VMware/Hyper-V, and Linux systems.
• Maintain network security, firewalls, routers, switches, endpoint protection, patching, and vulnerability management.
• Monitor server performance, storage usage, backup success, and cloud service health.
• Coordinate infrastructure projects from planning and testing through implementation and client handover.
• Maintain system documentation, runbooks, and ISO/ITIL compliance records.

Role 3: Disaster Recovery Engineer

• Manage Veeam Backup Enterprise Manager and Veeam Backup & Replication environments.
• Configure and monitor backup and restore jobs for operating systems, databases, storage arrays, and virtual machines.
• Perform root-cause analysis on failed backup jobs and execute timely corrective actions.
• Conduct regular backup recovery testing and manage Cloud Disaster Recovery as a Service (DRaaS).
• Support cloud-based backups on Microsoft 365, Azure, and other public cloud environments.
• Manage capacity planning, deduplication, performance optimization, and data integrity.
• Coordinate with hardware vendors for component replacement and perform server/storage upgrades.
• Author and maintain disaster recovery procedures, runbooks, and weekly/monthly dashboard reports.

Role 4: Level 3 Systems Engineer

• Lead the core Systems Engineering team, managing technical standards, resource planning, and professional coaching.
• Act as the final escalation authority for complex hardware, software, server, and network outages.
• Design, build, and maintain Windows Server, Active Directory, Linux, VMware/Hyper-V, and storage platforms.
• Design, deploy, and manage multi-cloud hybrid environments across Azure, AWS, and GCP.
• Oversee enterprise storage, backup & disaster recovery planning, and system capacity management.
• Manage IT budgets, vendor contracts, software licenses, and service level agreements (SLAs).
• Own major technical projects, ensure strict documentation, and participate in after-hours technical escalation responses.

Salary Details for ABS IT Services Technical Support & Systems Engineer Recruitment

ABS IT Services offers industry-competitive salary packages tailored to the candidate’s total experience, technical skill set, and relevant certifications:

• Level 1 Technical Support Engineer: Highly competitive industry standard salary package with performance-linked incentives.
• Disaster Recovery Engineer: Mid-to-senior level package reflecting specialized experience in Veeam and enterprise storage systems.
• Level 2 Team Leader & Level 3 Systems Engineer: Senior executive salary scale matching leadership responsibilities, project management, and high-level infrastructure design duties.

In addition to competitive base salaries, employees enjoy career development support, training sponsorship for IT certifications, paid leave, and exposure to global enterprise infrastructure projects.

Job Location

• City: Panjim (Panaji)
• State: Goa
• Address: ABS IT Services, 808 Gera Imperium Grand, Patto Plaza, Panaji, Goa 403001
• Employment Type: Full-Time, Permanent Position

For job seekers residing in Odisha, this presents a fantastic opportunity to secure a long-term position in one of Western India’s growing corporate hubs, offering great career exposure in modern IT service management.

Selection Process for ABS IT Services Recruitment

The selection procedure at ABS IT Services is structured to assess both technical competence and interpersonal capabilities.

1. Resume Screening: Shortlisting based on relevant experience, technical skill set, and job qualification match.
2. Initial HR Screening: Telephonic or virtual interaction to assess communication skills, career background, and shift flexibility.
3. Technical Interview Round 1: In-depth technical evaluation focusing on hands-on troubleshooting, operating system concepts, networking, and platform administration.
4. Advanced Technical / Scenario Assessment: Role-specific evaluation (e.g., scenario troubleshooting for L1/L2, Veeam/DR architecture for DR Engineers, or multi-cloud design and leadership scenarios for L3 Engineers).
5. Final Leadership Interview: Discussion on organizational fit, team alignment, salary expectation, and start date.
6. Offer Rollout & Onboarding: Official offer letter issuance followed by background verification and document onboarding.

How to Apply for ABS IT Services Recruitment

Applying for these IT vacancies at ABS IT Services is quick and direct. Follow these steps to ensure your application is processed efficiently:

1. Prepare an updated copy of your Resume/CV in PDF or Word format.
2. Ensure your CV clearly highlights your total years of experience, primary technical skills, certifications held (e.g., ITIL, CCNA, MCSA, Azure, Veeam), and notable projects handled.
3. Open your email client and compose a new email addressed to: Recruitment@absbiz.net
4. Mention the exact Job Title you are applying for in the Subject Line (e.g., “Application for Level 1 Technical Support Engineer” or “Application for Level 3 Systems Engineer”).
5. Add a concise cover message in the email body detailing your relevant experience, notice period, and current location.
6. Attach your resume and submit your email.

Important Dates

• Notification Date: Open
• Application Mode: Online via Email
• Application Last Date: Rolling basis / Open until all vacancies are filled (Applicants are strongly advised to apply immediately to secure an interview slot).

Required Documents for ABS IT Services Recruitment

Keep scanned copies of the following documents ready for submission during the interview and onboarding process:

• Updated Professional Resume / CV.
• Educational Qualification Certificates (Class 10th, 12th, Graduation, or Diploma Degree/Marksheets).
• Work Experience Certificates / Relieving Letters from previous employers.
• Proof of Technical Certifications (Microsoft, Cisco, Veeam, AWS, Azure, ITIL, etc.).
• Identity & Address Proof (Aadhaar Card, PAN Card, Passport, or Voter ID).
• Recent Passport-size Photographs.
• Latest Pay Slips / Salary Proofs (last 3 months).

Important Instructions for Candidates

• Ensure your resume accurately reflects your total practical experience matching the specific position applied for (e.g., 3-5 years for L1, 5+ years for DR Engineer, 8-10 years for L2/L3).
• Double-check that your contact details (phone number and email address) are active and correctly listed on your application.
• Clearly specify the post name in the subject line of your email application to prevent sorting delays.
• Candidates applying from outside Goa (including candidates from Odisha) should be ready to relocate to Panjim upon selection.
• Fabrication of experience certificates or technical credentials will lead to immediate disqualification.

Important Links & Contact Details for ABS IT Services Recruitment

• Official Website: www.absbiz.net
• Application Email: Recruitment@absbiz.net
• Contact Phone Number: (+91) 0832 2970999
• Office Address: ABS IT Services, 808 Gera Imperium Grand, Patto Plaza, Panaji, Goa 403001
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Final Words on ABS IT Services Recruitment 2026

The ongoing recruitment at ABS IT Services offers an incredible milestone for skilled IT professionals aiming to elevate their careers in infrastructure engineering, disaster recovery, and IT service desk management. With permanent roles available in a technology-driven environment, this recruitment drive is ideal for IT engineers across Odisha and rest of India seeking long-term corporate growth.

If you possess the required technical expertise, communication skills, and practical problem-solving ability, do not wait. Update your CV today and send your application directly to Recruitment@absbiz.net.

ABS IT Services Recruitment- Frequently Asked Questions (FAQs)

1. What roles are available under the ABS IT Services recruitment drive?

ABS IT Services is hiring for Level 1 Technical Support Engineers, Level 2 Team Leader Systems Engineers, Disaster Recovery Engineers, and Level 3 Systems Engineers.

2. What is the work location for these IT vacancies?

All positions are full-time and permanently based at the company’s office in Patto Plaza, Panjim, Goa.

3. Can candidate from Odisha or other states apply for these positions?

Yes, qualified candidates from Odisha or any other region in India are eligible to apply, provided they are willing to work in Panjim, Goa.

4. What is the minimum experience required for Level 1 Technical Support Engineer?

Candidates need 3 to 5 years of practical experience in service desk support, end-user troubleshooting, and Microsoft desktop/server environments.

5. How can I apply for these vacancies?

You can apply by sending your updated resume directly via email to Recruitment@absbiz.net, mentioning the exact job title in the subject line.

6. Are certifications mandatory for these roles?

While certifications are not strictly mandatory if you have relevant experience, holding ITIL, Microsoft, Cisco, AWS, Azure, or Veeam credentials gives your application a significant advantage.